Duties
• respond to requests for technical assistance in person, via phone, chat or email
• diagnose and resolve technical hardware and software issues
• research questions using available information resources
• advise user on appropriate action
• follow standard help desk procedures
• log all help desk interactions
• administer help desk software
• follow up with customers and users to ensure complete resolution of issues

Qualification 

• learning skills
• customer service orientation
• problem-solving
• HND
• team interaction
• planning and organizing
• 3years work experience

Apply through this email:  digitalconceptslimited@gmail.com