Duties and Responsibilities
- Ensure excellent use of spelling and grammar is maintained in all tasks
- Manage the quality of your work in line with the client’s policies and procedures
- Manage and complete a set number of tickets/tasks per day to meet productivity expectations
- Takes charge of the customer's request: actively listens to the customer (or discovers his or her request)
Required Qualifications & Experience
- Fluency in written and spoken English is essential
- Strong analytical and organizational skills
- Ability to solve problems and make decisions quickly
- Excellent work ethic and ability to work with minimal supervision
- Intermediate I.T. skills with the ability to quickly learn new tools
- Experience in content writing or data entry is an advantage
Competencies
- Solutions Orientated
- Initiative
- Collaboration
- Organizational commitment
- Customer Focus
- Teamwork
- Organization & Planning
- Results Orientated
- Attention to detail
- Problem Solving & Information Gathering
- Resilience & Adaptability
To Apply; Send CV to recruitment@careersinghana.com