Duties and Responsibilities

• Ensure excellent use of spelling and grammar is maintained in all tasks
• Manage the quality of your work in line with the client’s policies and procedures
• Manage and complete a set number of tickets/tasks per day to meet productivity expectations
• Takes charge of the customer's request: actively listens to the customer (or discovers his or her request)

Required Qualifications & Experience

• Fluency in written and spoken English is essential
• Strong analytical and organizational skills
• Ability to solve problems and make decisions quickly
• Excellent work ethic and ability to work with minimal supervision
• Intermediate I.T. skills with the ability to quickly learn new tools
• Experience in content writing or data entry is an advantage

Competencies

• Solutions Orientated
• Initiative
• Collaboration
• Organizational commitment
• Customer Focus
• Teamwork
• Organization & Planning
• Results Orientated
• Attention to detail
• Problem Solving & Information Gathering
• Resilience & Adaptability

To Apply; Send CV to recruitment@careersinghana.com