Key Responsibilities

Strategy Development and Implementation

• Working with other members of the executive management team, contribute significantly to the development of the business strategy.
• Provide strategic and planning input and monitor how operations can be improved to leverage technology innovations, increase critical business drivers, and achieve business objectives such as minimize costs, increase outreach, and maximize uptime and data security.
• Develop the IT strategy and ensure alignment with the overall business

Management of the IT Function

• Ensure operational integrity of all IT infrastructure (software and hardware)
• Participate in various Board and Management Committees as assigned by the Chief Executive Officer.
• Oversee the delivery, installation and proper configuration of all new IT infrastructure and upgrades.
• Build and present strong business cases for all significant IT investments
• Oversee the documentation and application of sound and up-to-date IT principles and ensure compliance with local banking and finance legislation, regulations, policies, and procedures.

Performance Management & Capacity Building

• Set, monitor, and assess achievements against performance targets, quality standards, and service agreements.
• Set, monitor and evaluate the performance of all IT staff against agreed performance standards.
• Ensure regular client, supplier and staff satisfaction surveys regarding IT services and takes corrective action.
• Ensure the delivery of high-quality service standards to internal and external clients on issues related to IT.

Technology Risk Management

• Develop and maintain a framework for managing cyber and information security risks
• Develop, enforce, monitor, and document housekeeping and security policies and procedures for all technology systems for the purposes of disaster recovery and user security.
• Responsible for ensuring existence of effective IT disaster recovery plans, monitor and enforce regular testing of DR plans.

Safeguarding

• Establish a safeguarding culture across all levels of the programme by implementing the safeguarding policy. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Responsible to ensure team members are appropriately trained, supported and have access to resources regarding issues that are identified and actioned in accordance with the safeguarding policy and procedure

Educational Requirements

• Minimum Bachelor’s Degree in Computer science, Computer Studies, Engineering, or related field.
• Master’s Degree in similar field will be of added advantage.

Required Competencies

• Business and technical skills in key technology functional areas such as delivery channels, application development, communications technology, financial services technology.
• Passion for, knowledge and understanding of new technologies and digital delivery channels
• Ability to delegate effectively amongst teams and show commitment to the long-term development of team members through coaching, mentoring, and the creation of development opportunities
• Proven ability to drive change through collaboration and influence
• Excellent interpersonal relations and presentation skills
• Excellent oral and written communications skills
• Demonstrated professional judgment, consistency, and strong attention to detail
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
• Disposition to share IT knowledge fully and willingly with other employees in the interest of the company

Experience Requirements

• At least ten (10) years’ work experience in management of IT within a financial institution (preferably banking) or professional service firms
• At least five (5) years managing core banking (preferably Temenos) and alternate delivery channel systems in a cyber-secured environment.
• Demonstrates progressive information technology management and leadership roles
• Experience managing interdisciplinary teams and working in multi-cultural organizations

Apply through this email: recruitment.bi@brac.net