Duties

• Prospect for new SME clients virtually
• Identify potential clients and drive their traffic to the SME virtual platform
• Acquisition of new SME clients virtually.
• Implement virtual sales strategies to acquire SME clients.
• SME customer relationship management
• Timely response to customer complaints.
• Cross sell MTN products & services virtually.
• Periodic update of with relevant information on existing and new products and services on the SME virtual site.
• Collate and analyse all information on customer enquiries and or queries.
• Achieve SME virtual sales targets.

Qualification Required & Experience

• Minimum of a bachelor’s degree in Marketing/ Business Management or related field
• Minimum of 3 years of relevant work experience in a commercial function

Knowledge

• In depth knowledge of the market and industry
• Knowledge of the range of the corporate business partners
• Customer Relations Management
• Understanding of technology and services
• Knowledge of standard office practices and procedures

Competencies

Skills/Physical competencies:

• Manages self, good conflict management, self-accountability
• Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Self-Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans,
• Organisational Positioning Skills – Good written and verbal communication, presentation skills commitment to the organization
• Analytical thinking and Problem-solving abilities

Apply through this email: mtnghanarecruitment@mtn.com

NB: Qualified applicants should indicate vacancy number Ref no: MTN-EBD-ADTRACK06 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.