Duties

• Handling cash collection at the office for all driver partner Walk-ins with arrears
• Engaging with Driver Partners to pay via digital channels to Moove account
• Minimising office Walk-ins and pushing DPs to pay digitally
• Working with other stakeholders (recovery team) in cases where cash payments are missed after multiple attempts
• Educating the DPs who have high cash collection to pay at alternate channels of collection in the city
• Daily crosscheck of ledger of cash received vs added to DP paid balance
• Depositing cash collected daily to the required channel
• Ensuring the DPs obey payment procedures as laid down by the company.
• Ensuring the DPs are prompt with payments.

Qualification 

• Degree in any discipline
• 1+ years experience with local cash collections companies/banks
• Experience with the transportation industry is an added advantage
• Candidates must possess great Microsoft office suite skills.
• Candidates must possess effective report writing skills.
• Candidates must be excellent in communication.

KPIs that will be measured after you start

• Cash arrears due vs cash collected %
• Bad debt % of the city due to cash arrears not collected via collections and through security deposit
• 100% cash deposit success to account
• Reducing recovery cases via cash collection in case of high arrear thresholds
• Overall collection % of the city
• Daily retention targets as % of return Walk-ins

Who You’ll Be Working with:

Directly reporting to the City Fleet manager, and working closely with the recovery team.

Apply through this link: Click here