Duties
- Handling cash collection at the office for all driver partner Walk-ins with arrears
- Engaging with Driver Partners to pay via digital channels to Moove account
- Minimising office Walk-ins and pushing DPs to pay digitally
- Working with other stakeholders (recovery team) in cases where cash payments are missed after multiple attempts
- Educating the DPs who have high cash collection to pay at alternate channels of collection in the city
- Daily crosscheck of ledger of cash received vs added to DP paid balance
- Depositing cash collected daily to the required channel
- Ensuring the DPs obey payment procedures as laid down by the company.
- Ensuring the DPs are prompt with payments.
Qualification
- Degree in any discipline
- 1+ years experience with local cash collections companies/banks
- Experience with the transportation industry is an added advantage
- Candidates must possess great Microsoft office suite skills.
- Candidates must possess effective report writing skills.
- Candidates must be excellent in communication.
KPIs that will be measured after you start
- Cash arrears due vs cash collected %
- Bad debt % of the city due to cash arrears not collected via collections and through security deposit
- 100% cash deposit success to account
- Reducing recovery cases via cash collection in case of high arrear thresholds
- Overall collection % of the city
- Daily retention targets as % of return Walk-ins
Who You’ll Be Working with:
Directly reporting to the City Fleet manager, and working closely with the recovery team.
Apply through this link: Click here